Terms & conditions

In this section

Membership Application and Dividend

I, the applicant, being 16 years of age or more, hereby apply for one share of value £1.00 in the East of England Co-operative Society Limited in respect of which I make payment required by the rules of the Society and otherwise agree to be boundy thereby. I confirm that the details I have provided are correct.

Membership Data Protection

The personal data you provide to the Society will be used for the purposes of administration, statistical and bsuiness analysis and marketing for Society use only and for no other purpose.

Our Rules

Our rules provide the framework under which our co-op is run including who can be a member, how member meetings are run and rules over the dividend of profits. You can download them here. 

Website Terms and Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern East of England Co-operative Society’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘East of England Co-operative Society’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Wherstead Park, The Street, Wherstead, Ipswich, Suffolk, IP9 2BJ. Our company registration number is 1099R under the Industrial and Provident Societies Act 1965. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, selected personal information may be stored by us for use by third parties.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Tree to Remember

The personal data you provide to through the Tree to Remember website, including images and the contents of any Memories/messages uploaded, will be used for the purposes of administration, statistical and business analysis and marketing for the East of England Co-op.

Participants must not upload any material that might be reasonably considered to be obscene, offensive, defamatory or otherwise objectionable. All submissions are reviewed before publishing. The East of England Co-op reserve the right to remove submissions at their discretion.

By registering for Tree to Remember you will provide us with certain up to date data about yourself, which we will handle in accordance with the United Kingdom's Data Protection legislation. Data may be hosted or transferred outside of this jurisdiction.

We require all our staff, and whenever we hire third parties to provide support services, to observe our privacy standards and to allow us to audit them for compliance.

Tree to Remember SMS Donations

The East of England Co-operative, any of the hospices, subsidiaries and/or agencies cannot accept any responsibility whatsoever for any technical failure or malfunction or with any other problem with any system, server, and provider or otherwise which may result in donations not being properly received.

The SMS service is provided by Cymba Integrated Solutions Limited. If you have any queries regarding the service please contact Cymba at the following e-mail address: enquiries@cyma.co.uk

All privacy policies, including those of Cymba, form part of these terms and conditions, and by continuing to use the website, you agree to these terms and conditions and thus also agree to all privacy policies.

You can support all the hospices nominated by texting the word TREE1 to 70800. Your support will result in a £1 donation for each text message that you send.

You can support all the hospices nominated by texting the word TREE5 to 70800. Your support will result in a £5 donation for each text message that you send.

The mobile networks operators below have waived their charges in order to allow the full cost of the bounce-back message to go entirely to support the nominated hospices.

  • 3
  • *O2
  • Orange
  • T-Mobile
  • Virgin
  • Vodafone
  • * O2 charge a transmission fee of 3.1p per donation message.

Please ensure you spell the keyword TREE1 or TREE5 carefully and send your text message to the correct short code 70800.

If your keyword and short code are valid, and your text message is received within the specified times and dates, you will be charged either £1 or £5 via a bounce-back message. With the exception of Vodafone customers who will be charged directly via their bill. It may take some time for you to receive a bounce-back message. Please wait until you receive it. Any repeat texts will result in repeat donations.

The East of England Co-operative, any of the hospices and Cymba Integrated Solutions Limited and their subcontractors, subsidiaries and/or agencies cannot accept any responsibility whatsoever for any technical failure or malfunction or with any other problem with any telephone network or line, system, server, provider or otherwise which may result in any text being lost or not properly received.

Donations will be split equally between charities nominated by the East of England Co-op

If your keyword or short code are invalid, or your text message is received outside of the specified dates, you may not receive a bounce back but may still be charged your standard network message charge. You will not be charged the donation fee as you will not be donating to the nominated hospices.

All supporters must obtain permission from the bill payer before sending a text message. If you are under 16 years old, you must have your parent or guardian's permission to send a text donation to us.